Your Seller Dashboard is where you run your store on BlackSpace. You add products, fill orders, check your earnings, and change your store settings here. This guide walks through the home page and every item in the menu, and points you to the article that covers each one in detail.

How to open your Seller Dashboard

Sign in to BlackSpace, then go to myblackspace.co/dashboard. If you aren't signed in yet, BlackSpace asks you to sign in first and then takes you straight to your Seller Dashboard.

Bookmark that page so you can get back in one click.

Your home page

The first page you see is your home page, called Overview. Here's what's on it.

1. Complete your store profile. The circle shows how many of the four profile steps you've finished. Click Profile Completion to see which ones are left.
2. Balance. Your earnings from completed orders that haven't been sent to your Stripe account yet. It's the same number you see on My Payout. How payouts work for selling on BlackSpace explains what counts toward it.
3. Date range. Choose the dates the numbers below it cover. It starts on Month to date and compares those dates with the same dates last year.

Scroll down for your numbers.

4. Performance. Your totals for the dates you picked, such as Total sales, Orders, and Products sold. Click any tile to see a detailed report.
5. Charts. Your Net sales and Orders over time. Use the menu at the top right of the charts to switch between By day and By week.

Finishing your store profile

Click Profile Completion to open the list. Each step gets a check mark once it's done.

• Upload Store Logo and Banner. The pictures buyers see at the top of your store.
• Store Information. Your store's phone number and address.
• Payment Method. How you get paid. See How to connect Stripe to get paid on BlackSpace.
• Social profile. Links to your store's social media.

The menu

The menu runs down the left side of every Seller Dashboard page. Orders, Reports, and Settings have a small arrow. Point to one of them to open a short list of more pages.

Here's what each item is for, grouped by what you'll use it for.

Selling

• Dashboard. Brings you back to your home page.
• Products. Every product in your store, with tabs for Published, Draft, and more. Click Add new product to list something new. Start with What type of product listings can I have? and How to list a simple product. If a product won't go live, see Why is my product saved as a draft?
• Orders. Open All Orders to see every order, with tabs for each status, such as Processing and Completed.
• Coupons. Create discount codes for your store with Add New Coupon. See How to set up sales and discounts for your store.
• Reports. Detailed reports on your products, revenue, orders, variations, categories, coupons, and stock, plus a Statement.
• Reviews. Reviews buyers leave on your products, sorted into Approved, Pending, Spam, and Trash.

Money

• My Payout. Your balance and your past payouts. See How payouts work for selling on BlackSpace.
• Membership. Your BlackSpace membership level and dues. See How membership dues work on BlackSpace.
• Settings, then Payment. Your Stripe connection. See How to connect Stripe to get paid on BlackSpace. This page looks different from the rest of the Seller Dashboard, and that's expected.

Buyers and BlackSpace

• Announcements. Notices from BlackSpace. The number beside it is how many you haven't read.
• Return Requests. Return and replacement requests from buyers. The number beside it is how many are new.
• Support Tickets. Questions buyers send you. Buyers open these tickets, and you answer them.
• Followers. Buyers who follow your store.
• User Subscriptions. Buyers who subscribe to your subscription products. It stays empty if you don't sell any. See How to list a subscription product.
• Admin Support. Your way to reach BlackSpace. Click Add New Ticket to send us a question. Your tickets and our replies stay here in your Seller Dashboard.

Setting up your store

• Shipping Settings. Your Origin ZIP Code, handling fee, and the other settings that decide the shipping rates buyers see at checkout.
• Handmade Pledge. An optional pledge, on the honor system, that you design your products and that you, or craftspeople you work with directly, make them. Signing it shows a Handmade Pledge badge on your store and the products it covers.
• Staff. Add people who help you run your store with Add New Staff.
• Settings. Opens a short list of store settings, shown below.

• My Store. Your store's name, banner, logo, phone number, location, schedule, and business details.
• Payment. Your Stripe connection, covered under Money above.
• Social Profile. Links to your store's social media.
• Store SEO. Your store's SEO title, description, and keywords, plus the title, description, and image used for Facebook and X.
• Addons. Extras buyers can add to a product. See How to set up product add-ons.
• Return & Warranty. Your store's return and warranty policy. See How to set product return and warranty policy. This page looks different from the rest of the Seller Dashboard, and that's expected.

Tools and resources

• Tools. Import or export your products as a CSV file. This page looks different from the rest of the Seller Dashboard, and that's expected.
• Import from Etsy. Bring your Etsy listings over using the listings file you download from Etsy. They arrive as drafts, so you can check each one before you publish it.
• Seller Studio. Opens Seller Studio, BlackSpace's resource page for sellers. It's outside your Seller Dashboard, so use your browser's back button to return.

The icons at the bottom of the menu

1. Visit Store. Opens your store the way buyers see it.
2. Your account. Change your name, email address, or password.
3. Log out. Signs you out of BlackSpace.

One menu item to leave alone

Under Orders, you won't need Add New Order. Orders from buyers show up in All Orders on their own. Opening Add New Order creates an empty order right away, even if you don't fill anything in, so it's best to skip it.

Need a hand?

Click Admin Support in your Seller Dashboard, then Add New Ticket, and we'll help you find your way.