Can I check out as a guest?
Yes, absolutely! We understand that sometimes, you may find something that you love but aren’t quite ready to commit to signing up for an account (yet, we hope). You can shop, add to your cart, and check out all without having to register. Just shop like you normally would.
We want to be upfront and let you know that there are certain things you can’t do as a guest, such as leave a review or contact a seller directly through your order. Also, if you purchase downloadable content, you can only access your purchase through your email. We hope that after your experience with BlackSpace that you consider registering for an account.
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How do I get my downloadable items?
There are two easy ways to access your downloadable purchase: in your email confirmation or in the Downloads section of your My Account page. If you checked out as a guest, your only option is to access your purchase in your email confirmation. ...
How to buy something on BlackSpace
Remember, BlackSpace is a semi-curated marketplace and you purchase items directly from the seller, not BlackSpace. If you have any questions about your order, reach out to the seller. Each seller on BlackSpace has their own Terms and Conditions, ...
My credit card was declined at checkout
There are many reasons why your credit card may have been declined when checking out on BlackSpace. Some of these reasons are listed below. If you can’t resolve your issue with the guidance below, reach out to your bank or credit card issuer for ...
How to use a coupon code
Many BlackSpace sellers offer discounts like coupons and they are straightforward to use. How do I redeem a coupon code? If you have a coupon code provided by BlackSpace or a store on BlackSpace, you can apply this when you check out. Coupons come in ...
How to get help with or cancel an order
If you need help with a BlackSpace order, the seller you purchased your order from is the best person to help you. Sellers can help if you need to: Check your order status Update your shipping address Make a change to your order Request a refund, ...