How to get help with or cancel an order

How to get help with or cancel an order

If you need help with a BlackSpace order, the seller you purchased your order from is the best person to help you. Sellers can help if you need to: 

  • Check your order status
  • Update your shipping address
  • Make a change to your order
  • Request a refund, return, or exchange
  • Request a cancellation
How to Cancel an Order?

You may be able to cancel your order depending on the store’s policies. If you want to cancel, the seller you purchased from is the best person to help you with. Each seller on BlackSpace manages their own orders and makes decisions about cancellations, refunds, and returns.