How do I make a change to my order?
If you need make changes to an order, the seller you purchased your order from is the best person to help you. Each seller on BlackSpace manages their own orders, and makes decisions about cancellations, refunds, and returns. Contact the seller to get more information on whether a change to your order is possible.
The seller couldn’t help me
If the seller is unable to help you, click Still stuck?… at the bottom of this page to send us a message. Since our sellers set their own policies, we generally do not make exceptions to those policies.
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How to get help with or cancel an order
If you need help with a BlackSpace order, the seller you purchased your order from is the best person to help you. Sellers can help if you need to: Check your order status Update your shipping address Make a change to your order Request a refund, ...
How do I change my 2FA settings?
You can easily change the following 2FA settings on your account: Mobile phone number associated with receiving your one-time code via SMS App that you use to receive your one-time code (e.g., Microsoft Authenticator, Google Authenticator, etc.) ...
How do I update my shipping address?
If you need to update the shipping address on your order, the seller you purchased your order from is the best person to help you. Each seller on BlackSpace manages their own orders, and makes decisions about cancellations, refunds, and returns. ...
How do I make a tax exempt purchase?
BlackSpace collects and sends taxes as required by law in many U.S. states. If you are purchasing something for a tax-exempt organization, or the type of item is tax-exempt in your country or state, we can help. Making purchases for tax exempt ...
How to buy a BlackSpace gift card
Give someone the gift of something special with a BlackSpace gift card. A BlackSpace gift card works like cash on our website, so please treat it as such. Buying a BlackSpace gift card is easy: From the main webpage of the BlackSpace website, either ...